Secretary : Personal Assistant Level 5 Diploma

Secretary & PA Diploma

Diploma in Secretary & PA QLS Level 5. Additional CPD Accredited Secretary & PA Certificate with 120 CPD points available with no extra study. Tutor Support, assessments & course materials included. The Secretary course comes with easy to understand e-learning study materials.

Secretary & PA

Study Secretary & PA Level 5 Diploma for the opportunity to earn CPD accredited certificate. A career as a Secretary & PA could take you places you never dreamed possible. It’s no secret that successful PA enjoy a high-flying lifestyle, where global travel and glamorous engagements are all part and parcel of the job. It’s simply a case of taking that first important step up the ladder. Breaking into the world of Secretary & PA Diploma services is never easy, but promises an incredible long-term outlook for those who make it. Whether the dream is to support a business owner, an executive or even a celebrity, targeted studies could make all the difference. By studying online for a Level 5 Secretary & PA Diploma, you’ll be one step closer to transforming your dreams into a rewarding reality!

This introductory Level 5 Secretary & PAis ideal for newcomers, with no prior knowledge or experience required. Study the basics of professional Secretary & PAservices, building the confidence you’ll need to take your career to the next level. Get to know the daily duties and functions of PAs, the secretarial skills needed to work as a PA and the characteristics that make the difference between successful PAs and everyday administrative assistants. Enjoy the freedom to study from any location at a pace that suits you, with complete tutor support provided throughout! If you’re ready to take the next step in your career journey, get started on your Level 5 Secretary & PA Diploma today!

Course Benefits

We go the extra mile to provide open and accessible distance-learning opportunities for ambitious applicants worldwide. Enrol with CPD and gain access to a variety of benefits including:

• The opportunity to work and gain invaluable experience while you study, with no deadlines or time-restrictions to worry about.
• Complete support provided throughout your studies by your own personally-assigned tutor and the wider CPD student support team.
• Total flexibility and accessibility - create your own study schedule to suit your lifestyle and personal preferences.
• Round-the-clock access to our cutting-edge digital learning platform, which contains all the study aids and learning resources needed to complete the course.
• The chance to enhance your CV and your career prospects with and endorsed Level5 Secretary & PA Diploma from a recognised body.

Secretary & PA - Learning Objectives

Reliability, professionalism and commitment of the three cornerstones of successful secretarial and Secretary & PA careers. Whether providing administrative services for a large team or supporting a single executive, the responsibilities shouldered by PAs and secretaries are significant and varied. The objective of this course is to prime candidates with the hard skills, industry insights and confidence needed to take this dynamic profession by storm. Entry-level positions in administrative settings quickly pave the way for promotion to a much higher level. If you’re a motivated, enthusiastic and ambitious individual, this exclusive Level 5 Secretary & PA Diploma could take you the rest of the way.

Secretary & PA

Ideal for newcomers and existing secretarial workers alike, this endorsed distance-learning programme could open the door to the career of your dreams. Along with all required study aids and learning resources, every candidate benefits from expert tutor support from start to finish. No deadlines or time-restrictions are imposed, so you’re free to study in your own time from any location worldwide.

Secretary & PA

By completing this advanced Level 5 Secretary & PA Diploma, you’ll benefit from a wide variety of essential skills and competencies including:

• Advanced organisational skills
• Professional time management and prioritisation skills
• Improved written and verbal communication skills
• How to handle sensitive matters with discretion
• The confidence to oversee important and ambitious tasks
• Enhanced accuracy and attention to detail
• Improved self-confidence and general motivation
• The ability to remain calm under pressure
• Detailed knowledge of all key secretarial functions
• The opportunity to take your career to a higher level

Secretary & PA Diploma

Course Outline

Our most advanced Secretary & PADiploma explores the functions and objectives of key administrative personnel at the highest level. Each of the 12 course modules concludes with an online assessment, which your assigned tutor will mark and return with helpful feedback. Topics covered in this advanced diploma include the following:

Unit 1 The Job Functions of a PA / Secretary

This module covers the following topics:

• Role and Responsibilities of a PA / Secretary
• Daily Routine
• Office Supplies
• Plus more

Unit 2 Telephone Skills

This module covers the following topics:

• Telephone Usage
• Telephone Manners
• Telephone Etiquette Tips
• Domestic Long-Distance Calls
• Voice-Mail Etiquette
• Plus more

Unit 3 Mail Services and Shipping

This Secretary unit covers the following topics:

• Postal Automation: Encoding for Business Mailers
• Forwarding First-Class and Other Mail
• Alternatives to Royal Mail
• Other Shipping Services
• Plus more

Unit 4 Travel Arrangements

This Secretary module covers the following topics:

• Transportation Reservations
• Finding a Reputable Agent
• Using a Travel Agent for International Travel
• Plus more

Unit 5 Organising Meetings

This Secretary module covers the following topics:

• Anatomy of a Meeting
• Types of Corporate Meetings
• Common Problems When Scheduling Meetings
• Planning for the Conference
• Preparing Conference Materials
• Plus more

Unit 6 Time Management

This module covers the following topics:

• Overview of Time Management
• Controlling Procrastination
• Maintaining an Activity List
• Creating Action Plans
• Plus more

Unit 7 Keeping Accurate Records

This Secretary module covers the following topics:

• How to Alphabetize for Filing and Indexing
• Individual or Personal Names
• File Cabinets
• Organizing Your Computer Files
• Using Documents Library
• Plus more

Unit 8 Writing Business Letters

This module covers the following topics:

• Business Documents
• Beginning the Letter
• Closing the Letter
• Hyperlinks in Email Messages
• Email Protocol for Administrative Assistants
• HTML Format Versus Plain Text
• What Messages Are Inappropriate for Business Email
• Plus more

Unit 9 Other Written Communication

This Secretary module covers the following topics:

• Reports
• Memorandum Report
• Report Templates
• Editing and Proofreading
• Electronic Revisions
• Plus more

Unit 10 Presentation Skills

This Secretary module covers the following topics:

• Good Preparation
• Starting and Ending Your Presentation
• Visual Aids
• Group Presentations
• Plus more

Unit 11 Communication Skills

This Secretary module covers the following topics:

• Nonverbal Communications
• Customer Service
• Customer Service Fundamentals
• Types of Interviews
• Question Sequence and Wording
• Plus more

Unit 12 Office Management & Supervision

This Secretary module covers the following topics:

• The Role of the Office Manager
• Building Trust with Your Team
• Typical Ethical Issues in Business
• Whistleblowing
• Plant Closing Laws
• Plus more

Optional Module

Microsoft Office 2016

This unit covers the following topics:

MS Word

• Getting Started with Word
• Identify the Components of the Word Interface
• Microsoft Office Word 2016
• Word Documents
• The Word Application Window
• The Ribbon
• The Backstage View
• Task Panes
• Galleries
• Document Views
• Create a Word Document
• Creating a Blank Document
• Default Typing Options
• Formatting Marks
• Save Options
• Sharing a Document
• Preview and Print Options
• Accessing Advanced Help Options

MS Excel

• Getting Started with Microsoft Excel 2016
• Identify the Elements of the Excel Interface
• Microsoft Excel 2016
• What are Spreadsheets, Worksheets, and Workbooks?
• What are Columns, Rows, Cells, and Ranges?
• The Excel Interface
• Navigation Options
• Creating a New Blank Workbook

MS Powerpoint

• Modifying the PowerPoint Environment
• Customize the User Interface
• The PowerPoint Options Dialog Box
• The Customize Ribbon Category
• Customize the Quick Access Toolbar
• Move the Quick Access Toolbar
• The Customize Status Bar Menu
• TOPIC B: Set PowerPoint 2016 Options
• Save Options
• Proofing Options
• Advanced Options

Quality Licence Scheme

This Admin, Secretary & PA course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Secretary & PA Diploma

This exclusive course was designed to appeal to existing secretarial/administrative workers pursuing promotion, or newcomers looking to secure their first professional position. With a firm focus on flexibility and accessibility, our courses are ideal for ambitious applicants with busy lifestyles. An advanced Level 5 Secretary & PA course could turbocharge your career prospects in almost any administrative or secretarial setting, helping you climb the career ladder and achieve your objectives. With no prior knowledge or experience required, a rewarding career as a Secretary & PA could be one enjoyable course away!

Secretary & PA

There is no particular entry requirement.

Option 1

Admin Secretarial & PA Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Secretary & PA Diploma issued by OHSC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Secretary & PA

Successful candidates will have the opportunity to pursue a wide variety of professional positions, including but not limited to the following:

• Personal Assistant
• Personal Executive Assistant
• Receptionist
• Office Assistant
• Secretary
• Support Secretary
• Data Entry Clerk

Currently there are no Q&As for this course. Be the first to ask a question.